Paul Lakeland in

Paul Lakeland

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Director of Growth & Client Experience at RSM UK
📍 Greater Preston Area, United Kingdom

Paul is a results-driven senior sales leader with over 16 years of experience in business-to-business sales and strategy. As Director of Growth & Client Experience at RSM UK, he focuses on leading high-performing teams and cultivating key stakeholder relationships. He holds a Master of Science from the University of Central Lancashire and is described by colleagues as hardworking, honest, and analytical.

He has a passion for people management, training, and coaching, with a track record of unlocking the potential of the people he leads. His approach is pragmatic, resilient, and focused on leading from the front to deliver results in evolving environments.

He was named IRIS HCM Divisions Most Valuable Employee for successfully building and scaling a new sales team that consistently exceeded targets.

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Experience
16 Years
Current Role
Director of Growth & Client Experience
Job Level
Mid-senior
Location
Greater Preston Area, United Kingdom
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Paul cares about

Sales Leadership
Has over 16 years of experience leading and developing high-performing B2B sales teams at companies like RSM UK and IRIS Software Group.
Client Experience
His current and previous director-level roles at RSM UK have a specific focus on enhancing the overall client experience and fostering strong relationships.
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Career

Work history

12-2025
Director of Growth & Client Experience
RSM UK
4-2025 - 12-2025
Director of Client Experience
RSM UK
10-2023 - 3-2025
Head of New Business
Culture Shift
6-2022 - 9-2023
Head of Inside Sales
IRIS Software Group
9-2020 - 5-2022
Head of Account Management
Elite Group
In the press

Media appearances

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Education
2011 - 2012
Master of Science (MS)
University of Central Lancashire
2008 - 2011
Bachelor of Science (BS)
University of Central Lancashire
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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