Paul Phillips

Enthusiast
DISC Type : i

VP of Engineering at Intercom

Ireland

Overview

Paul Phillips serves as the VP of Engineering at Intercom, leveraging his extensive experience as a CTO to lead large-scale business solutions. Educated at University College Cork, he focuses on driving high performance and quality. Colleagues consistently describe him as a smart, people-focused, and results-oriented leader.

Paul is a driven individual who thrives on solving challenging problems that demand out-of-the-box thinking. His career reflects a deep commitment to continuous self-improvement and a desire to learn, particularly within ambitious, fast-growing organizations where he can make a significant impact.

He co-authored a publication on a platform that used semantic technology to automatically analyze millions of scientific papers with over 90% accuracy.

Personality Overview

Amiable & Agreeable

Story Driven

Optimistic

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Topics They Care About

Scaling Tech Teams
He has a proven track record of scaling engineering functions, having grown a previous department from a small group to five cross-functional teams.
Data Analytics
As CTO of Scrazzl. com, he built a data analytics platform from the ground up to analyze and link entities within millions of scientific publications.
Engineering Culture
Recommendations highlight him as a people-focused and progressive leader who sets a high bar for his teams from both a technical and cultural perspective.

Media Appearances

Paul has no verified media appearances

Work History

11-2021
VP of Engineering at Intercom
4-2020 - 10-2021
Senior Director Of Engineering at Intercom
4-2018 - 3-2020
Director Of Engineering at Intercom
2-2013 - 11-2016
CTO at CurrencyFair.com
2-2010 - 1-2013
CTO at Scrazzl.com

Education

2002 - 2003
MSc Software Development for Computer Networks from University College Cork
1998 - 2002
Computer Science from University College Cork

More Information

Social Presence :

Prographics :

Exp : 20 Location : Ireland Job Level : Senior Designation : VP of Engineering at Intercom
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Paul

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Paul take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Paul

Personality Compatibility


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