Paul Piero in

Paul Piero

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Customer Success Consultant at Lumen Technologies
📍 Dublin, Ohio, United States

Paul Piero is an experienced manager specializing in customer success and sales operations within the technology and telecommunications sectors. His expertise covers driving pre- and post-sales efforts, revenue management, and customer retention. He holds a BBA from the University of Cincinnatis Carl H. Lindner College of Business.

While at AT&T, he increased his teams Sales Satisfaction Survey NPS scores by an impressive 82% over a six-month period.

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Experience
17 Years
Current Role
Customer Success Consultant
Location
Dublin, Ohio, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Paul cares about

Customer Success
His current role involves implementing customer success plans, driving product adoption, and identifying opportunities for service expansion at Lumen Technologies.
Sales Operations
Managed and supported sales teams across multi-state regions at both AT&T and CenturyLink, focusing on process support for IP-based products.
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Career

Work history

12-2020 - 11-2025
Customer Success Consultant
Lumen Technologies
8-2017 - 7-2020
Territory Support Manager
CenturyLink
1-2016 - 8-2017
Strategic Account Manager - Gov/Ed
Spectrum Enterprise
1-2014 - 8-2015
Area Manager - Order Support - US GCG
AT&T
7-2012 - 12-2013
Manager – Sales Operations/Order Support – US GCG
AT&T
In the press

Media appearances

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Education
9-1985 - 12-1989
BBA
University of Cincinnati Carl H. Lindner College of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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