Paul Serna, CPM, aCOP, CRVPM, C3PRMP in

Paul Serna, CPM, aCOP, CRVPM, C3PRMP

Planner · DISC type Sc
Senior Strategic Account Relationship Manager at USAA
📍 San Antonio, Texas Metropolitan Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

Login to view overviewLogin to view overview
Experience
7 Years
Current Role
Senior Strategic Account Relationship Manager
Job Level
Middle
Location
San Antonio, Texas Metropolitan Area, United States
Personality Overview

How Paul shows up

Disciplined
Deliberate
Inflexible

They are thorough and always follow a systematic approach. Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Priorities

Topics Paul cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
Login to view topicsLogin to view topics
Career

Work history

10-2023
Senior Strategic Account Relationship Manager
USAA
8-2023
Senior Third-Party Relationship Manager
USAA
7-2018 - 8-2023
Third Party Relationship Manager I
USAA
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
Login to viewLogin to view media
Education
2008 - 2011
Bachelor of Arts (B.A.)
The University of Texas at San Antonio
Certified Regulatory Vendor Program Manager (CRVPM)
Compliance Education Institute
Social presence
in
Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

Other USAA Employees

Explore more public profiles from related professionals.

Bob Johnson
Bob Johnson
Chief Legal Officer and General Counsel
USAA
 Dr. Anita Francis
Dr. Anita Francis
Process and Planning Lead - Legal Support Operations - National Level
USAA
 Katia Austin
Katia Austin
Director, Learning and Development
USAA

More profiles

Discover additional public profiles from our index.

Sowmya Vinoth - CFE, CAMS
Sowmya Vinoth - CFE, CAMS
Head of Compliance & MLRO
Checkout.com
 Matt McManus
Matt McManus
Compliance Director
RockWallet
 Shane van Coller
Shane van Coller
Engineering Leader
Lead
WN
Wister Ng
Co-founder and Product
Knit People
Unlock the full playbookSee exactly how to sell to Paul. Free, 10 seconds.