Paul Stonick

Trailblazer
DISC Type : DI

VP of Customer Experience at Big Green Egg

Atlanta Metropolitan Area, United States

Overview

Paul Stonick is the VP of Customer Experience at Big Green Egg, a creative executive with 30 years of experience translating strategy and design into business results for Fortune 500 companies and startups. People who have worked with him describe him as an insightful, exceptional leader and a consummate professional.

He defines his personal brand as "Equal Parts Punk + Pinstripe, " blending a non-conformist, questioning mindset with corporate professionalism. Paul is also a speaker and mentor, passionate about helping people and companies grow, and is actively involved in the Atlanta technology community, particularly around artificial intelligence.

His work has been featured on major platforms, including Apple’s WWDC stage and during Super Bowl 58.

Personality Overview

Achievement-Oriented

Assertive

Charismatic

They will bat for you if they come to believe in you.  They are charming and can persuade others to support their decisions. They are not against taking risks and can make tough decisions when required.


Topics They Care About

AI in Business
Serves on the coordinating committee for Atlanta AI Week and holds certifications in AI for UX and Adobe Firefly, showing a focus on AI's practical business applications.
Customer Experience
His career is centered on leading CX strategy and execution across digital, retail, and sales to elevate every touchpoint of the customer journey for major brands.
Creative Leadership
With experience leading an in-house university design agency (SCADpro) and his own consultancy, he focuses on fostering culture and mentoring teams to drive innovation and business outcomes.

Media Appearances

Paul has no verified media appearances

Work History

1-2026
VP of Customer Experience at Big Green Egg
10-2025 - 12-2025
Fractional Head of Customer Experience at Big Green Egg
10-2024 - 12-2025
Founder, Chief Problem Solver at KICK Consultancy
9-2022 - 9-2024
Vice President, SCADpro at Savannah College of Art and Design
4-2021 - 8-2022
Vice President, Design & Product Management at Fair (Successful Startup Exit)

Education

BA from Drew University
Diploma from Ranney School

More Information

Social Presence :

Prographics :

Exp : 22 Location : Atlanta Metropolitan Area, United States Job Level : Senior Designation : VP of Customer Experience at Big Green Egg
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Build a trustworthy relationship while keeping the product center-stage
  • Display high self-confidence and expect them to have a strong personality.

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Avoid unnecessary negativity or slowness
  • Don’t hesitate from asking them how they truly feel about your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Paul

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Paul take some risk or not?

  • If necessary, they will be ready to take risks.

You And Paul

Personality Compatibility


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