Paula Aoake

Questioner
DISC Type : c

Business Operations Analyst at Johnson Controls

Auckland, Auckland, New Zealand

Overview

Paula Aoake is a Business Operations Analyst at Johnson Controls with extensive experience in solving complex business problems. Her background includes leading ERP implementations, managing RFP processes for mobility software, and improving business processes at companies like Horizon Energy Group and EnviroWaste.

Outside of her professional role, Paula shows a keen interest in supporting community causes, particularly those focused on mental health and well-being. She actively participates in initiatives aimed at making a positive difference in peoples lives.

She successfully project-managed the upgrade of a Chris21 payroll system to the iChris software platform.

Personality Overview

Price-Sensitive

Value Seeker

Systematic

They are more likely than others to negotiate on pricing and terms.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to fully evaluate every situation.

Topics They Care About

ERP & Systems Implementation
Has hands-on experience leading an ERP implementation, including requirements elicitation, process mapping, data transformation, and user training.
Business Process Improvement
A consistent theme throughout her career, with skills in gap analysis, process mapping, and continuous improvement to drive positive outcomes.
Data Analysis & Transformation
Holds certifications in Power Query and has experience with data tools like Microsoft Power BI, which she has used in previous analyst roles.

Media Appearances

Paula has no verified media appearances

Work History

8-2025
Business Operations Analyst at Johnson Controls
6-2024 - 8-2025
Senior Business Analyst at Johnson Controls
7-2020 - 6-2024
Senior Business Analyst at Horizon Energy Group Limited
1-2018 - 7-2020
Business Improvement Analyst at EnviroWaste
1-2018 - 1-2018
Quality Coordinator at EnviroWaste

Education

Paula has no verified education history

More Information

Social Presence :

Prographics :

Exp : 11 Location : Auckland, Auckland, New Zealand Job Level : Middle Designation : Business Operations Analyst at Johnson Controls
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Insights For Selling To Paula

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paula is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Paula

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Paula move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Paula take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Paula

Personality Compatibility


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