Paula Roland
Questioner · DISC type cPaula Roland leads the Center of Excellence for Service Experience and Quality at Banco Caja Social. An expert in international economic relations and financial management, she has extensive experience managing large call center operations, designing strategy, and improving processes, notably during her tenure at Citi.
She is passionate about purpose-driven work and believes that great leaders inspire from the heart, not just with ideas. Paula expresses deep admiration for the entrepreneurial spirit, seeing it as a source of hope and faith. She is also a certified executive coach.
Unique fact: Paula holds a diploma in Coaching for Directors with a specific focus on the DISC personality assessment model.
Read the full overview →How Paula shows up
They prefer to fully evaluate every situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.
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DISC profile (public)
Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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