Paulo Soares

Sharpshooter
DISC Type : DC

Account Executive & Brazil Market Lead at SuccessKPI

São Paulo, São Paulo, Brazil

Overview

Paulo Soares is a senior sales executive with over 25 years of experience driving LATAM sales strategy for multinationals like Avaya and Nuance. Specializing in CX analytics, cloud, and cybersecurity, he has a background in Electrical Engineering. Colleagues describe him as extremely polite, customer-focused, and results-driven.

During a recent sabbatical, Paulo focused on personal growth and family. He dedicated time to enhancing his Emotional Intelligence and deepening his understanding of emerging technologies, including Artificial Intelligence, Machine Learning, and Solar Energy, reflecting a commitment to continuous learning outside his primary professional field.

Unique fact: He took a sabbatical dedicated to studying emerging technologies like AI and Solar Energy.

Personality Overview

ROI Driven

Rigorous & Demanding

Thorough Evaluator

They like to be in a position where they can control the conversation and terms.  They are very proud of what they do. More than the product, they care about the effectiveness of the product.

Topics They Care About

Customer Experience
His current role at SuccessKPI and recent posts focus heavily on CX analytics, quality management, and improving the customer journey in contact centers.
LATAM Market Growth
A consistent theme throughout his career, he has led LATAM expansion projects and sales strategies for multiple multinational technology companies.
Employee Engagement
He recently shared that Employee Experience is a real pillar of performance, highlighting the importance of Workforce Engagement Management (WEM).

Media Appearances

Paulo has no verified media appearances

Work History

12-2025
Account Executive & Brazil Market Lead at SuccessKPI
10-2024
Diretor de vendas at Emenon
11-2023 - 7-2024
VP Sales Brazil and Latam at VideoEngager
10-2022 - 11-2023
Diretor at LOGICAL GROUP
1-2022 - 11-2023
On Leave at Sabbatical / Personal Study

Education

1989 - 1994
Bacharelado em Engenharia Elétrica from Centro Universitário do Instituto Mauá de Tecnologia
1-2001 - 6-2002
Post Degree from FAAP - Fundação Armando Alvares Penteado

More Information

Social Presence :

Prographics :

Exp : 29 Location : São Paulo, São Paulo, Brazil Job Level : Senior Designation : Account Executive & Brazil Market Lead at SuccessKPI
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Insights For Selling To Paulo

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Make sure that you circle back fast on any action items, it wins their trust
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paulo is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Paulo

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Paulo move?

  • They can take decisions very fast if you manage to convince them.
  • Can Paulo take some risk or not?

  • The risks don’t matter much to them.

You And Paulo

Personality Compatibility


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