Pawan Sachdeva

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DISC Type : CD

Sr. Managing Director and Technology Head - India at Carelon Global Solutions India

Bengaluru, Karnataka, India

Overview

Pawan Sachdeva is the Sr. Managing Director and Technology Head for India at Carelon Global Solutions, where he drives digital transformation in healthcare. With over two decades of experience, he specializes in scaling Global Capability Centers (GCCs) by integrating AI, data, and technology. Colleagues describe him as a great leader, logical, and analytical.

Outside of his executive role, Pawan is passionate about continuous learning and is pursuing an Emerging Tech Doctorate. He is a frequent speaker and moderator at prominent industry forums and leadership conferences, where he contributes to the dialogue on technology and innovation. He also has a love for high-speed driving.

Interesting fact: Pawan has been instrumental in scaling healthcare GCC operations from a small team to over 20, 000 associates.

Personality Overview

Precise But Practical

ROI Driven

Fast But Analytical

They like to act fast and expect others to do the same.  They respond well to strong and respectful communication. They like to be in a position where they can control the conversation and terms.

Topics They Care About

GCC Leadership
A frequent speaker at GCC summits, he focuses on evolving these centers from support hubs to strategic innovation drivers for global enterprises.
AI in Healthcare
He champions leveraging AI and ML to personalize healthcare, streamline processes like claims adjudication, and improve patient outcomes.
Digital Transformation
His core mission is to simplify complex healthcare journeys by using technology to create connected, seamless, and efficient systems.

Media Appearances

Keynote Session by Pawan Sachdeva, Managing Director, Carelon Global Solutions India. Featured in YouTube

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AI/ML models provide valuable personalized recommendations – Pawan Sachdeva, Carelon Global Solutions India. Featured in DQ India

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With over 25 years in the industry, Pawan Sachdeva, Sr. MD & Head of Technology at Carelon Global Solutions India. Featured in YourStory (Facebook post)

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Work History

6-2025
Sr. Managing Director and Technology Head - India at Carelon Global Solutions India
2-2022 - 6-2025
Managing Director Technology and Gurugram Site Leader at Carelon Global Solutions India
12-2020 - 2-2022
Staff Vice President at Carelon Global Solutions India
4-2018 - 12-2020
Director Technology at Carelon Global Solutions India
3-2018 - 3-2018
Director Data Analytics at UnitedHealth Group

Education

2000 - 2002
MIT from Manipal Academy of Higher Education
2012 - 2012
Creating High Performance Organisations from Indian Institute of Management Bangalore

More Information

Social Presence :

Prographics :

Exp : 24 Location : Bengaluru, Karnataka, India Job Level : Senior Designation : Sr. Managing Director and Technology Head - India at Carelon Global Solutions India
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Insights For Selling To Pawan

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Be respectful but crisp

DONT's

  • Do not spend too much time focusing on product tech or features
  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pawan is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Pawan

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Pawan move?

  • They can take decisions very fast if you manage to convince them.
  • Can Pawan take some risk or not?

  • The risks don’t matter much to them.

You And Pawan

Personality Compatibility


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