Pedro Alexis Czerniak Ilchuk

Evaluator
DISC Type : DSc

Collections Deputy Manager at BANCO GNB PERÚ

Lima Metropolitan Area, Peru

Overview

Pedro Alexis Czerniak Ilchuk is the Collections Deputy Manager at BANCO GNB PERÚ, specializing in redesigning collection processes with a focus on empathy and long-term value. A graduate of Universidad Tecnológica del Perú, he is often described by colleagues as a passionate and optimistic leader who is always willing to teach and mentor others.

He was an invited panelist at the III Forum of Credits and Collections 2025, an event organized by the Lima Chamber of Commerce, to discuss innovations and trends transforming the sector.

Personality Overview

Thorough Evaluator

Fast But Analytical

Quality Focused

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Strategic Collections
Views collections as a strategic service focused on transformation and long-term value, not just a reaction to delinquency.
Human-centric Leadership
Emphasizes that beyond numbers, the success of modern collections depends on people—advisors who listen, support, and accompany the client.
AI in Collections
Discusses the industry's evolution from manual call centers to modern solutions driven by AI to improve efficiency and results.

Media Appearances

Pedro has no verified media appearances

Work History

2-2025
Collections Deputy Manager at BANCO GNB PERÚ
1-2016
Consultor Experto en Cobranzas at +consultor
8-2017 - 1-2025
​Jefe de canales (Cobranza) at Finanty S.A (Conecta CMS)
1-2017 - 7-2017
Proyecto EDPYME Inversiones la Cruz at EDPYME Inversiones la Cruz
1-2016 - 7-2016
Proyecto Estructura del Área de Cobranzas ENE-2016 / JUL-2016 (Consultor) at GSS (Global Sales Solutions)

Education

4-2024 - 12-2025
Maestría from Universidad Tecnológica del Perú
2014 - 2017
Administracion y Gerencia from Universidad Ricardo Palma

More Information

Social Presence :

Prographics :

Exp : 9 Location : Lima Metropolitan Area, Peru Job Level : Middle Designation : Collections Deputy Manager at BANCO GNB PERÚ
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Insights For Selling To Pedro Alexis

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Be prepared for comments or questions that are critical of your product or your claims
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pedro Alexis is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Pedro Alexis

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Pedro Alexis move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Pedro Alexis take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Pedro Alexis

Personality Compatibility


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