Pedro José Soares is a Customer Support Operations Manager at Lumen Technologies, where he leads a team handling complex projects and chronic support cases. With a background as a Transmission Specialist at Global Crossing, he has a strong foundation in telecommunications operations and infrastructure.
Pedro José Soares
Gerente de operações de suporte ao cliente at Lumen Technologies
São Paulo, São Paulo, Brazil
Overview
Topics They Care About
Customer Support Operations
He is responsible for a team that manages projects and support for chronic, recurring, and complex logical change cases.
Telecommunications Infrastructure
His experience as a Transmission Specialist at Global Crossing provides him with a deep understanding of network infrastructure.
Complex Case Resolution
His current role focuses on managing and resolving the most persistent and challenging customer support issues.
Media Appearances
Pedro has no verified media appearances
Work History
1-2017
Gerente de operações de suporte ao cliente at Lumen Technologies
8-2021
Especialista Transmissão at Global Crossing
Education
Pedro has no verified education history
More Information
Social Presence :
Prographics :
Exp : 8
Location : São Paulo, São Paulo, Brazil
Job Level : N/A
Designation : Gerente de operações de suporte ao cliente at Lumen Technologies
