Pedro José Soares
Gerente de operações de suporte ao cliente at Lumen Technologies
📍 São Paulo, São Paulo, Brazil
Pedro José Soares is a Customer Support Operations Manager at Lumen Technologies, where he leads a team handling complex projects and chronic support cases. With a background as a Transmission Specialist at Global Crossing, he has a strong foundation in telecommunications operations and infrastructure.
Read the full overview →Experience
8 Years
Current Role
Gerente de operações de suporte ao cliente
Location
São Paulo, São Paulo, Brazil
Personality Overview
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Priorities
Topics Pedro cares about
Customer Support Operations
He is responsible for a team that manages projects and support for chronic, recurring, and complex logical change cases.
Telecommunications Infrastructure
His experience as a Transmission Specialist at Global Crossing provides him with a deep understanding of network infrastructure.
Career
Work history
1-2017
Gerente de operações de suporte ao cliente
Lumen Technologies
8-2021
Especialista Transmissão
Global Crossing
In the press
Media appearances
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Education
Pedro has no verified education history
Social presence
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