Peter Atkinson

Energizer
DISC Type : I

Asia-Pacific VP of Technical Support at AVEVA

Greater Sydney Area, Australia

Overview

Peter Atkinson is the Asia-Pacific VP of Technical Support at AVEVA, specializing in process implementation, customer satisfaction, and business improvement. His extensive career includes senior technical support leadership roles at OSIsoft and Honeywell Process Solutions. He holds an Associate Diploma from the University of Technology Sydney.

A colleague praised his rare ability to maintain a detailed focus while also understanding the "macro" view of his portfolio.

Personality Overview

Informal

Relationship Oriented

Full Of Energy

They are really good at seeing what the long-term impacts of their decisions could be.  They are always positive and upbeat, so take their promises with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Customer Satisfaction
His roles consistently focus on aligning teams to deliver high-quality technical support and maintain excellent customer satisfaction targets across the Asia-Pacific region.
Process Implementation
A core specialty is implementing and refining processes that enable technical support organizations to scale effectively with a growing customer base.
Business Improvement
He has a strong focus on ensuring technical teams have the right business tools and strategic plans to contribute directly to organizational growth and efficiency.

Media Appearances

Peter has no verified media appearances

Work History

7-2023
Asia-Pacific VP of Technical Support at AVEVA
5-2022 - 7-2023
Asia-Pacific Director of Technical Support at AVEVA
4-2021 - 5-2022
Asia-Pacific Senior Technical Support Manager at AVEVA
6-2020 - 4-2021
Asia-Pacific Senior Technical Support Manager at OSIsoft
7-2011 - 6-2020
Asia-Pacific Technical Support Manager at Honeywell Process Solutions

Education

1984 - 1987
Associate Diploma from University of Technology Sydney

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greater Sydney Area, Australia Job Level : Senior Designation : Asia-Pacific VP of Technical Support at AVEVA
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Insights For Selling To Peter

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Be friendly and entertaining in your conversation
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be excessively objective, be a storyteller
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Peter is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Peter

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Peter move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Peter take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Peter

Personality Compatibility


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