Peter Saint-Ruth

Initiator
DISC Type : Di

GM Customer Success at Simpology Australia

Sydney, New South Wales, Australia

Overview

Peter is a commercially-focused General Manager with over 25 years of experience in the home loan and property data sectors across Australia, the UK, and Ireland. Holding an MBA from Warwick Business School, he has a proven record of leading customer success and driving significant organizational growth.

His professional interests include developments within major financial institutions and technology leaders. He follows companies like Barclays and Microsoft, suggesting a keen interest in the intersection of finance and technology, a theme central to his career in PropTech and mortgage transformation.

Peter has led large-scale commercial negotiations, including deals with a total contract value in excess of $250 million.

Personality Overview

Friendly Challenger

Impact-Oriented

Confident

They measure a product on its merit but can be influenced by strong testimonials.  They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.

Topics They Care About

Customer Success
As GM of Customer Success, he leads the team focused on enabling customers to grow their success through the Simpology lending ecosystem.
PropTech Innovation
His career at PropTrack, Hometrack, and Simpology centers on property data insights, analytics, and SaaS solutions for the real estate and finance industries.
Mortgage Transformation
Previously led major mortgage transformation programs at Commonwealth Bank and The Co-operative Bank, including a digital omni-channel platform implementation.

Media Appearances

Peter has no verified media appearances

Work History

2-2024
GM Customer Success at Simpology Australia
6-2020
General Manager Commercial at PropTrack
6-2019 - 6-2020
Operations Director at Hometrack Australia
8-2016 - 6-2019
Business Program Lead - mortgage transformation at Commonwealth Bank
7-2014 - 2-2015
Business Lead - mortgage transformation program at The Co-operative Bank plc

Education

2003 - 2009
MBA from University of Warwick - Warwick Business School
1987 - 1991
Bachelor of Science (BSc) from University of Manchester Instutute of Science and Technology

More Information

Social Presence :

Prographics :

Exp : 16 Location : Sydney, New South Wales, Australia Job Level : Senior Designation : GM Customer Success at Simpology Australia
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Insights For Selling To Peter

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Get them to a point where they are ready to bat for your product internally
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Peter is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Peter

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Peter move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Peter take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Peter

Personality Compatibility


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