Phil Colley in

Phil Colley

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Digital Engagement Customer Experience Manager at General Motors
📍 Warren, Michigan, United States

Phil Colley is a marketing and technology leader with over 25 years of experience building brands like OnStar, General Motors, Ford, and Jaguar. He specializes in digital engagement, customer experience, and channel strategy, and holds a Bachelors in Communications from Oakland University. His work focuses on telling compelling brand stories through innovative channels.

Outside of his primary role, Phil is deeply involved in creating engaging content that connects with audiences on a human level. He has played a key role in developing and promoting a podcast that focuses on real-life stories of people helping others, emphasizing safety and human connection over direct brand promotion.

He leads the multi-award-winning OnStar podcast, "Tell Me What Happened, " which shares true stories of people being helped in emergencies.

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Experience
20 Years
Current Role
Digital Engagement Customer Experience Manager
Job Level
Middle
Location
Warren, Michigan, United States
Personality Overview

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Priorities

Topics Phil cares about

Branded Podcasting
He is a driving force behind OnStar's award-winning "Tell Me What Happened" podcast, focusing on real-life stories rather than direct product marketing.
Digital Customer Experience
His career at General Motors is focused on enhancing the customer journey through digital channels, including OnStar. com content and user experience.
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Career

Work history

4-2024
Digital Engagement Customer Experience Manager
General Motors
7-2020 - 4-2024
Digital Services Engagement and Growth Manager
General Motors
9-2017 - 7-2020
OnStar Brand Marketing and Communications Manager
General Motors
8-2005 - 3-2010
Account Supervisor, GM Communications
MSLGROUP
10-1999 - 8-2005
Account Manager
ASG Renaissance
In the press

Media appearances

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Education
1993 - 1998
Bachelor's in Communications
Oakland University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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