Pilar Geist in

Pilar Geist

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IT Managing Director - Flight Ops, Crew and Cargo Technology at American Airlines
📍 Plano, Texas, United States

Pilar Geist is a technology leader at American Airlines with over 25 years of experience in the airline industry. An alumna of Tecnológico de Monterrey and The University of Texas at Arlington, she specializes in delivering mission-critical solutions, legacy systems modernization, and cloud development to drive operational efficiency and resiliency.

Outside of her technology leadership role, Pilar has demonstrated a commitment to her community. She has served on the board of directors for SafeHaven of Tarrant County, a non-profit organization that assists families and individuals affected by domestic violence.

She is responsible for the technology supporting over 15, 000 pilots and 25, 000 flight attendants at American Airlines.

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Experience
32 Years
Current Role
IT Managing Director - Flight Ops, Crew and Cargo Technology
Job Level
Mid-senior
Location
Plano, Texas, United States
Personality Overview

How Pilar shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Pilar cares about

Operational Resiliency
Her roles focus on delivering resilient solutions for flight operations, and she has publicly discussed using technology to improve operational efficiency and customer service.
Legacy System Modernization
Has an extensive background in large-scale technology implementations, including the modernization of complex, long-standing legacy systems within the airline industry.
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Career

Work history

8-2025
IT Managing Director - Flight Ops, Crew and Cargo Technology
American Airlines
10-2018 - 11-2025
Managing Director IT American Eagle
American Airlines
9-2016 - 10-2018
Director - Mobility, UC and Call Centers Technology
American Airlines
6-2013 - 9-2016
Sr. Manager Enterprise Mobility and Unified Communications
American Airlines
6-2007 - 5-2013
Senior Manager IT - Applications Development
American Airlines
In the press

Media appearances

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Education
2008 - 2009
MBA
The University of Texas at Arlington
9-1986 - 5-1990
Bachelor of Computer Science Engineering
Tecnológico de Monterrey
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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