Poly Singh Arora

Questioner
DISC Type : c

Head-HR at Mumbai International Airport Limited (CSMIA)

Mumbai, Maharashtra, India

Overview

Poly Singh Arora is a results-driven HR leader with over 19 years of experience, currently serving as the Head of HR at Mumbai International Airport (CSMIA). She is adept at HR business partnering, policy implementation, and resolving complex organizational challenges. People who have worked with her often describe her as diligent, dedicated, and a valuable business partner.

She is focused on continuous learning, having recently completed a Post Graduate Program in Digital HR Transformation and People Analytics from XLRI. This complements her MBA from Punjabi University and her expertise in developing programs to enhance organizational performance and create future-ready workforces in dynamic industries like aviation.

She wrote an article on the importance of re-skilling and up-skilling the existing workforce to build the future of the aviation industry.

Personality Overview

Not Easily Convinced

Value Seeker

Cautious & Analytical

They are more likely than others to negotiate on pricing and terms.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Future-Ready Workforce
Authored an article on the need to re-skill and up-skill talent to meet the changing demands of the aviation industry.
Digital HR Transformation
Recently completed a post-graduate program in Digital HR Transformation and People Analytics, indicating a focus on modernizing HR functions.
HR Business Partnering
Her experience and recommendations highlight her proficiency in partnering with business units to drive performance and resolve complex HR issues.

Media Appearances

Poly has no verified media appearances

Work History

1-2025
Head-HR at Mumbai International Airport Limited (CSMIA)
11-2022 - 12-2024
General Manager Human Resources at Mumbai International Airport Limited (CSMIA)
7-2021 - 11-2022
Senior General Manager HR- South Asia at VFS Global
4-2018 - 6-2021
GM-HR ( South Asia) at VFS Global
3-2017 - 3-2018
DGM HR (West India, South India & Sri Lanka) at VFS Global

Education

1-2022 - 10-2022
Post Graduate Program in Digitial HR Transformation & People Analytics from XLRI Delhi-NCR
2001 - 2003
Master of Business Administration (MBA) from Punjabi University, Patiala

More Information

Social Presence :

Prographics :

Exp : 13 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : Head-HR at Mumbai International Airport Limited (CSMIA)
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Insights For Selling To Poly Singh

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Poly Singh is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Poly Singh

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Poly Singh move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Poly Singh take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Poly Singh

Personality Compatibility


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