Pooja Sangwan in

Pooja Sangwan

Login to view DISC.
Head - Customer Success and Growth at Kapture CX
📍 India

Pooja is a growth and strategy leader with over a decade of experience in investment funds, consulting, and startups. A graduate of IIT Roorkee, she currently serves as the Head of Customer Success and Growth at Kapture CX, where she focuses on scaling the business.

She has a strong passion for leveraging technology for wellness, having founded a health-tech platform dedicated to female health. Her experience also extends to social impact, where she has led on-the-ground project implementations in over 100 villages.

Unique fact: Pooja founded a content and community platform focused on female health which she successfully scaled to over 12, 000 members.

Read the full overview →
Experience
9 Years
Current Role
Head - Customer Success and Growth
Location
India
Personality Overview

How Pooja shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Pooja cares about

Customer Experience
Her current role at Kapture CX is focused on elevating customer experience, and she recently participated in an event on Agentic AI in CX.
Scaling Startups
Her profile highlights a passion for growing businesses to scale, with past roles as a Chief Business Officer and a founder.
+4 more topics Login to view topics
Career

Work history

8-2025
Head - Customer Success and Growth
Kapture CX
1-2025 - 7-2025
Director - Strategy Founder's office
Kapture CX
6-2024 - 1-2025
Chief Business Officer
Kemexel
5-2022 - 2-2024
Founder
MiWHealth Infotech Pvt. Ltd.
5-2021 - 4-2022
Head - Business and Strategy
AquaKraft Ventures
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2011 - 2015
Bachelor's degree
Indian Institute of Technology, Roorkee
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Kapture CX Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Pooja. Free, 10 seconds.