Pranav Singh

Judge
DISC Type : Dc

Lead Product Manager at Freshworks

Bengaluru, Karnataka, India

Overview

Pranav is a product leader at Freshworks, specializing in Enterprise Support Analytics and Generative AI. With a background from Walmart and Oracle, he excels at turning complex customer problems into measurable business growth. He holds an AI/ML certification from UT Austin and an MBA from SPJIMR.

Outside of his core role, Pranav is passionate about mentorship, guiding professionals in AI/ML and product management. He has a keen interest in social impact, having developed a mobile application to support women entrepreneurs in rural India, a project which earned him a national award.

Unique fact: Pranav has co-authored technical research papers on diverse topics like electrical engineering and non-invasive health monitoring systems.

Personality Overview

Demanding

Quality Focused

Fast But Wary

They respond well to strong and respectful communication.  They are less concerned about the product and more about its potential impact. They do not care very much about building rapport or relationships.

Topics They Care About

Decision Intelligence
Believes customers want fewer, more actionable decisions, not just more data. He focuses on building products that provide clarity and inspire trust in execution.
Agentic AI
Actively discusses the rise of agentic AI workflows, emphasizing the importance of controllable autonomy that delivers outcomes aligned with human intent rather than maximum autonomy.
AI/ML Mentorship
Serves as an academic mentor for AI/ML postgraduate programs and a career mentor for product managers, showing a dedication to developing talent in the field.

Media Appearances

Pranav has no verified media appearances

Work History

4-2024
Lead Product Manager at Freshworks
5-2022 - 12-2022
Academic Mentor - PG program in AI/ ML (UT Austin, Texas and Great Lakes, Chennai) at Great Learning
4-2022 - 5-2024
Product Lead - E commerce Search at Walmart Global Tech India
3-2022 - 4-2022
Course Lead at Relevel by Unacademy
2-2022 - 12-2024
Mentor - Product Management Career Training at MentoJet

Education

Post Graduate Program - Artificial Intelligence & Machine Learning (PGP-AIML) from Texas McCombs School of Business
PGDM from SPJIMR SP Jain Institute of Management & Research

More Information

Social Presence :

Prographics :

Exp : 9 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Lead Product Manager at Freshworks
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Insights For Selling To Pranav

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Hold your ground without indulging in one-upmanship
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don't try too hard to forge relationships with them
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pranav is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Pranav

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Pranav move?

  • If convinced, they can reach decisions quite fast.
  • Can Pranav take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Pranav

Personality Compatibility


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