The Press Department of CONTACTCENTERS represents a leading magazine specializing in customer relations for the Latin American and Spanish markets. Since 2000, it has delivered strategic content on business, technology, CRM, and human resources to an audience of executives and industry leaders.
The publication is deeply involved in the industrys ecosystem, acting as a media partner for major conferences and awards related to customer experience and BPO across Latin America.
Unique fact: CONTACTCENTERS has been a consistent voice in the industry for over two decades, reaching its 100th issue in 2020.