Priscila Cunha Aguiar

Questioner
DISC Type : c

Analista Sênior at Cielo

São Paulo, São Paulo, Brazil

Overview

Priscila Cunha Aguiar is a Gestora de Canais with extensive experience in call center operations, spanning various segments like sales, collection, and customer service. She has held coordinator roles at CSU CardSystem and Contax.

Priscilas career progression highlights her leadership and strategic thinking, having evolved from an operator to a coordinator over 14 years. She holds a Bachelors degree in Social Communication from Universidade Santo Amaro.

Priscila is recognized for her strong leadership, business acumen, and rapid problem-solving skills.

Personality Overview

Value Seeker

Systematic

Price-Sensitive

They are more likely than others to negotiate on pricing and terms.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

People Development
Her employment descriptions consistently highlight skills in 'Desenvolvimento de pessoas' (development of people) and 'Engajamento de pessoas' (people engagement).
Process Improvement
As a Coordinator, she was involved in 'Melhoria de processos' (process improvement) and 'planos de ação' (action plans) to enhance operational efficiency.
Customer Satisfaction
Her experience includes working in 'Receptivo SAC' and having 'Satisfação do cliente' as a key skill, indicating a focus on client needs.

Media Appearances

Priscila has no verified media appearances

Work History

7-2016
Analista Sênior at Cielo
2-2015 - 6-2016
Coordenadora at CSU CardSystem
9-2007 - 3-2014
Coordenadora de Operações at Contax

Education

2002 - 2005
Bacharelado em Comunicação Social from Universidade Santo Amaro - Unisa

More Information

Social Presence :

Prographics :

Exp : 17 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Analista Sênior at Cielo
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Insights For Selling To Priscila

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Priscila is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Priscila

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Priscila move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Priscila take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Priscila

Personality Compatibility


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