Rachael Colley

Examiner
DISC Type : cs

Deputy Director for Continuing Healthcare, PHB and Neuro Rehab at SWL ICB

South Croydon, England, United Kingdom

Overview

Rachael Colley is a Deputy Director at SWL ICB, specializing in Continuing Healthcare and Neuro-Rehabilitation. With a background as an Advanced Nurse Practitioner and Head of Hospital Avoidance, she has extensive clinical and leadership experience within the NHS. She holds a Bachelor of Science from the University of Surrey.

Outside of her professional role, Rachael is a dedicated cyclist and an active member of the Hotchillee community, where she serves as a Ride Captain. This involvement highlights her passion for cycling and community engagement.

To boost team morale, Rachael introduced "High Five Friday" to celebrate personal achievements and express gratitude among colleagues.

Personality Overview

Tough To Convince

Late Adopter

Unexpressive

They are quite aware of their needs and limitations, so they are unlikely to over-promise.  They do not like taking risks at all and go for proven options in the end. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Neuro-Rehabilitation
As a commissioner, she is actively involved with services like the Royal Hospital of Neurodisability, focusing on innovative rehabilitation methods such as art therapy.
Team Psychological Safety
She focuses on embedding psychological safety within her teams, reflecting on how to create a supportive and cohesive work environment.
Community Cycling
She is a proud member and Ride Captain for the Hotchillee community, indicating a strong passion for cycling and group events.

Media Appearances

Rachael has no verified media appearances

Work History

1-2018
Deputy Director for Continuing Healthcare, PHB and Neuro Rehab at SWL ICB
4-2010
Emergency/Advanced Nurse Practitioner at Your World Recruitment Group
5-2011 - 10-2015
Head of Hospital Avoidance at Croydon University Hospital
7-1998 - 6-2012
Senior Sister/Emergency Nurse Practitioner at St George's University Hospitals NHS Foundation Trust

Education

Bachelor of Science (B.Sc.) from University of Surrey
PgCE from University of Greenwich

More Information

Social Presence :

Prographics :

Exp : 25 Location : South Croydon, England, United Kingdom Job Level : Mid-senior Designation : Deputy Director for Continuing Healthcare, PHB and Neuro Rehab at SWL ICB
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Insights For Selling To Rachael

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rachael is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Rachael

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Rachael move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Rachael take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Rachael

Personality Compatibility


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