Rachel A. Wood MSc, GMBPsS

Initiator
DISC Type : Di

Head of Customer Journey at Maximus UK

Westcliff-On-Sea, England, United Kingdom

Overview

Rachel has no verified overview

Personality Overview

Conviction Driven

Friendly Challenger

Confident

They respond well to objective pitches but also attach some value to relationships.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

Rachel has no verified topics they care about

Media Appearances

Rachel has no verified media appearances

Work History

9-2024
Head of Customer Journey at Maximus UK
10-2022
PHD Researcher - Design at The Open University
11-2020 - 9-2024
Service Design Lead at Basildon Borough Council
2014 - 10-2020
Service Design and Research Lead at Early Years Alliance
2008 - 2014
Leadership and Management (Early Years and Community Development) at Estuary Housing Association

Education

10-2022 - 10-2028
PhD Researcher from The Open University
MSc Forensic Psychology and Crime from Coventry University

More Information

Social Presence :

Prographics :

Exp : 38 Location : Westcliff-On-Sea, England, United Kingdom Job Level : Mid-senior Designation : Head of Customer Journey at Maximus UK
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Insights For Selling To Rachel A.

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Acknowledge their status and position during the conversation
  • Clearly address the competitive aspects

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rachel A. is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Rachel A.

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Rachel A. move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Rachel A. take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Rachel A.

Personality Compatibility


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