Rafael Dela Rosa

Energizer
DISC Type : I

Account Executive - Commercial VAST at Zoom

Chino Hills, California, United States

Overview

Rafael Dela Rosa is a seasoned sales professional at Zoom, building on an extensive career in telecommunications with Mitel. Colleagues describe him as exceptionally professional, knowledgeable, and dedicated, with a strong focus on cultivating long-term, trust-based relationships with customers across the United States and Canada.

He maintains a strong interest in the broader networking and telecommunications landscape, actively following major industry players like Cisco and AT&T. This suggests a deep appreciation for the technology and infrastructure that powers modern business communication and collaboration.

Rafael is known for fostering such strong client rapport that customers trust and continue working with him for years.

Personality Overview

Big Picture Person

Informal

Believer

They are naturally enthusiastic, so take their promise with a pinch of salt.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Customer Trust
Recommendations repeatedly highlight his ability to build comfort and trust, leading to loyal, long-term customer relationships.
Unified Communications
[Predicted] His career journey from Mitel to Zoom demonstrates a deep expertise in unified communication and collaboration platforms.
Direct Sales
His roles have consistently focused on direct sales and account management for customers in both the United States and Canada.

Media Appearances

Rafael has no verified media appearances

Work History

4-2022 - 4-2022
Account Executive - Commercial VAST at Zoom
10-2020 - 11-2021
Direct Account Executive at Mitel
1-2020 - 9-2020
Named Account Manager at Mitel
11-2007 - 12-2019
Customer Account Representative at Mitel
1-2001 - 11-2007
Customer Account Representative at Inter Tel Technologies

Education

Rafael has no verified education history

More Information

Social Presence :

Prographics :

Exp : 23 Location : Chino Hills, California, United States Job Level : N/A Designation : Account Executive - Commercial VAST at Zoom
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Insights For Selling To Rafael

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rafael is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Rafael

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Rafael move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Rafael take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Rafael

Personality Compatibility


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