Rafael L.

Energizer
DISC Type : I

Head of Customer Onboarding & Ongoing DD Ops at ZEN.COM

Cracow, Małopolskie, Poland

Overview

Rafael has no verified overview

Personality Overview

Relationship Oriented

Imaginative

Full Of Energy

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Rafael has no verified topics they care about

Media Appearances

Rafael has no verified media appearances

Work History

9-2024 - 3-2026
Head of Customer Onboarding & Ongoing DD Ops at ZEN.COM
3-2024 - 8-2024
Personal goal pursuit at Career Break
3-2023 - 2-2024
EMEA Head of FinCrime Operations at Airwallex
10-2022 - 3-2023
Global Name Screening & EMEA Transaction Monitoring Manager at Airwallex
5-2021 - 10-2022
Financial Crime Operations Lead, EMEA at Airwallex

Education

2005 - 2009
Bachelor of Business Administration (BBA) from Universidade Presbiteriana Mackenzie
2009 - 2010
Public Relations from Faculdade Cásper Líbero

More Information

Social Presence :

Prographics :

Exp : 7 Location : Cracow, Małopolskie, Poland Job Level : N/A Designation : Head of Customer Onboarding & Ongoing DD Ops at ZEN.COM
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Insights For Selling To Rafael

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk about their team and how your product will help them do things better and easier
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rafael is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Rafael

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Rafael move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Rafael take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Rafael

Personality Compatibility


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