Rafael Torres

Inspirer
DISC Type : id

Vice President, Digital Enterprise PMO at Compass Digital

Toronto, Ontario, Canada

Overview

Rafael Torres is the Vice President of the Digital Enterprise PMO at Compass Digital, holding P. Eng. , MBA, and Lean Six Sigma Black Belt certifications. He specializes in transforming ambiguous technology, operations, and AI-enabled initiatives into disciplined programs that deliver business value. People who have worked with him describe him as strategic, collaborative, proactive, and a consummate professional.

He is actively involved in mentoring others within his organization, guiding them to develop new skills and gain mobility in their careers.

Rafael applies rigorous DMAIC (Define, Measure, Analyze, Improve, Control) principles, typically used in manufacturing, to the management of complex digital and AI programs.

Personality Overview

Achievment Oriented

Confident & Optimistic

Charming & Persuasive

They don’t mind taking a stand if they believe in something.  They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation.

Topics They Care About

AI-Enabled Change
His professional focus involves turning ambiguous AI-enabled change initiatives into disciplined programs with clear structure and rigor.
Process Excellence
As a certified Lean Six Sigma Black Belt, he is committed to process excellence and uses DMAIC principles to improve outcomes and reduce waste.
Operational Cost Management
His introduction highlights a specific commitment to effective operational cost management and delivering tangible business value through his programs.

Media Appearances

Rafael has no verified media appearances

Work History

1-2026
Vice President, Digital Enterprise PMO at Compass Digital
2-2021 - 1-2026
Senior Director, Program Management Office at Compass Digital
2-2019 - 1-2021
Director, Program Management Office at Compass Digital
11-2011 - 2-2019
Director, Operations & Project Delivery at GroupeX Solutions
1-2016 - 2-2017
Change Management Consultant at BMO Financial Group

Education

Executive Education from Northwestern University - Kellogg School of Management
MBA from Wilfrid Laurier University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Toronto, Ontario, Canada Job Level : Senior Designation : Vice President, Digital Enterprise PMO at Compass Digital
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Insights For Selling To Rafael

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Look like someone who is on top of their game
  • Clearly address the competitive aspects

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rafael is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Rafael

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Rafael move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Rafael take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Rafael

Personality Compatibility


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