Rahul Lavania

Evaluator
DISC Type : Dsc

Senior Business Relationship Manager, NAB at Tata Consultancy Services

Melbourne, Victoria, Australia

Overview

Based in Melbourne, Rahul Lavania is a Senior Business Relationship Manager at Tata Consultancy Services, managing technology partnerships with a major Australian bank. With over 25 years of experience, his expertise spans IT strategy, account management, and data analytics. Colleagues consistently describe him as a professional, proactive, and exemplary leader dedicated to team success and delivering value.

Rahul demonstrates a keen interest in the evolution of digital platforms and technologys impact on user experience. He actively engages with emerging trends by participating in conferences focused on Agentic AI and pursuing certifications in new technologies. His focus is on how systems can be designed to better serve people and improve customer interactions.

He recently earned certifications in Generative AI and Databricks Fundamentals, highlighting his commitment to staying current with cutting-edge data technologies.

Personality Overview

Quality Focused

Fast But Analytical

Thorough Evaluator

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Generative AI
Recently obtained a Generative AI Fundamentals certification and is attending conferences on Agentic AI, showing a clear focus on this emerging field.
Strategic Partnerships
His current role is centered on managing and growing the technology partnership between TCS and one of Australia's Big 4 banks (NAB).
Data & Analytics
Collaborates with the Chief Data & Analytics Office and has a background as an Information Management Portfolio Lead, focusing on data-driven outcomes.

Media Appearances

Rahul has no verified media appearances

Work History

8-2023
Senior Business Relationship Manager, NAB at Tata Consultancy Services
1-2023 - 8-2023
Delivery Partner, Manulife APAC (New Growth Markets) at Tata Consultancy Services
6-2021 - 1-2023
Business Relationship Manager, Telstra & nbn at Tata Consultancy Services
2-2019 - 6-2021
Information Management (Data & Analytics) Portfolio Lead, Medibank at Tata Consultancy Services
9-2018 - 12-2018
Head of Digital Business & IT at Genius Hub Pty Limited

Education

2010 - 2010
Project Management Application from The George Washington University School of Business
2000 - 2001
Advance Course on Software Technology from Indian Institute of Technology, Delhi

More Information

Social Presence :

Prographics :

Exp : 23 Location : Melbourne, Victoria, Australia Job Level : Middle Designation : Senior Business Relationship Manager, NAB at Tata Consultancy Services
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Insights For Selling To Rahul

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rahul is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Rahul

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Rahul move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Rahul take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Rahul

Personality Compatibility


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