Rose Milton in

Rose Milton

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Senior QA/M&P Process Manager at AT&T
📍 Washington DC-Baltimore Area, United States

Rose is a seasoned project and program manager with over 15 years of experience at major telecommunications firms like AT&T and Cingular Wireless. Holding an MBA and ISO 9000 certifications, she excels in process improvement, quality assurance, and leading cross-functional initiatives to drive sales growth and reduce customer churn.

During her time at Ricoh, she reduced the number of corrective action requests from 50 to 18 within just six months.

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Experience
16 Years
Current Role
Senior QA/M&P Process Manager
Location
Washington DC-Baltimore Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Rose cares about

Process Improvement
Her career highlights a focus on enhancing operational efficiency, underscored by her extensive QA background, ISO 9000 certification, and quantifiable results in issue reduction.
Product Launch Management
She has direct experience managing key deliverables and supporting launches for new products and promotions, including new devices for Apple at AT&T.
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Career

Work history

10-2015 - 4-2019
Senior QA/M&P Process Manager
AT&T
2010 - 2015
Execution Lead
AT&T
2005 - 2010
Operations Project Manager, National Dealer Sales Channel
AT&T
2004 - 2005
Quality & Environmental Auditor
Ricoh USA, Inc.
2003 - 2004
Project Manager
Cingular Wireless
In the press

Media appearances

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Education
Master of Business Administration (MBA)
Capella University
Bachelor of Science - BS
Missouri University of Science and Technology
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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