Rose Milton

Energizer
DISC Type : I

Senior QA/M&P Process Manager at AT&T

Washington DC-Baltimore Area, United States

Overview

Rose is a seasoned project and program manager with over 15 years of experience at major telecommunications firms like AT&T and Cingular Wireless. Holding an MBA and ISO 9000 certifications, she excels in process improvement, quality assurance, and leading cross-functional initiatives to drive sales growth and reduce customer churn.


During her time at Ricoh, she reduced the number of corrective action requests from 50 to 18 within just six months.

Personality Overview

Full Of Energy

Believer

Informal

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are naturally enthusiastic, so take their promise with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Process Improvement
Her career highlights a focus on enhancing operational efficiency, underscored by her extensive QA background, ISO 9000 certification, and quantifiable results in issue reduction.
Product Launch Management
She has direct experience managing key deliverables and supporting launches for new products and promotions, including new devices for Apple at AT&T.
Business Continuity
Demonstrated strategic foresight by creating the Business Continuity Plan for the AT&T Mobility & Business Solutions Channel Marketing organization.

Media Appearances

Rose has no verified media appearances

Work History

10-2015 - 4-2019
Senior QA/M&P Process Manager at AT&T
2010 - 2015
Execution Lead at AT&T
2005 - 2010
Operations Project Manager, National Dealer Sales Channel at AT&T
2004 - 2005
Quality & Environmental Auditor at Ricoh USA, Inc.
2003 - 2004
Project Manager at Cingular Wireless

Education

Master of Business Administration (MBA) from Capella University
Bachelor of Science - BS from Missouri University of Science and Technology

More Information

Social Presence :

Prographics :

Exp : 16 Location : Washington DC-Baltimore Area, United States Job Level : N/A Designation : Senior QA/M&P Process Manager at AT&T
URL has been copied!

Insights For Selling To Rose

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rose is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Rose

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Rose move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Rose take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Rose

Personality Compatibility


Other AT&T Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.