Rahul Tawri

Wildcard
DISC Type : isc

Technical Account Manager at DemandTec

Pune, Maharashtra, India

Overview

Rahul Tawri is a Technical Account Manager with over six years of experience in SaaS and e-commerce support. He specializes in managing enterprise accounts and translating complex technical issues into business solutions. His background includes a High School Diploma from Adarsha Science, Jairamdas Bhagchand Arts & Birla Commerce College.

His promotion to TAM at DemandTec was a direct result of maintaining customer satisfaction scores consistently above 90%.

Personality Overview

Requires Proof

Friendly But Slow

ROI Driven

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Enterprise Account Management
His current role as a Technical Account Manager involves managing strategic enterprise accounts from end-to-end to ensure they achieve measurable value.
Customer Satisfaction
He was promoted after consistently achieving over a 90% CSAT score, showing a strong focus on positive customer outcomes and feedback.
SaaS Product Support
His career progression from Product Support Engineer to TAM is built on a foundation of providing high-level technical and software support in SaaS environments.

Media Appearances

Rahul has no verified media appearances

Work History

10-2025
Technical Account Manager at DemandTec
1-2024
Support Analyst at DemandTec
1-2024
Product Support Engineer at Acoustic
2-2023 - 1-2024
Product Support Engineer at SaaS Labs
9-2018 - 2-2023
Customer Service Representative at Amazon

Education

High School Diploma from Adarsha Science, Jairamdas Bhagchand Arts & Birla Commerce College
High School Diploma from S.F.L. High School

More Information

Social Presence :

Prographics :

Exp : 8 Location : Pune, Maharashtra, India Job Level : Middle Designation : Technical Account Manager at DemandTec
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Insights For Selling To Rahul

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Help them understand the risk aspect fully while inspiring confidence
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rahul is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Rahul

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Rahul move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Rahul take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Rahul

Personality Compatibility


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