Rajesh Gidda in

Rajesh Gidda

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Senior IT Support Engineer at Oracle
📍 Hyderabad, Telangana, India

Rajesh is a Senior IT Support Engineer at Oracle, specializing in IT operations, service management, and endpoint security. Holding Oracle Cloud Architect certifications and a Masters degree, he excels in technical troubleshooting, Disk Encryption, and MDM solutions. He has a proven track record of optimizing IT processes and enhancing user experiences.

Rajesh is adept at leadership and mentorship, with a focus on training technical teams and driving continuous improvement across IT support functions based on his experience leading engineers and managing complex escalations in previous roles.

He developed an automated reporting solution using Python to integrate data from Jira, JSM, and Oracle APEX.

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Experience
18 Years
Current Role
Senior IT Support Engineer
Job Level
Mid-senior
Location
Hyderabad, Telangana, India
Personality Overview

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Decision Approach
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Priorities

Topics Rajesh cares about

IT Service Management
His career is built on optimizing IT processes, providing SLA-driven support, and adhering to ITIL best practices to improve user experience.
Endpoint Security
Specializes in enterprise-level endpoint protection, with deep expertise in Disk Encryption solutions and Mobile Device Management (MDM).
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Career

Work history

6-2014
Senior IT Support Engineer
Oracle
3-2010 - 6-2014
Senior IT Admin
KPMG India
3-2006 - 6-2008
Subject Matter Expert
Brigade Corporation
In the press

Media appearances

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Education
2001 - 2004
Master's Degree
Nova PG College
1998 - 2001
Bachelor's Degree
Rajiv Gandhi Institue of Management Sciences (RIMS)
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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