Rajesh Gidda

Observer
DISC Type : ic

Senior IT Support Engineer at Oracle

Hyderabad, Telangana, India

Overview

Rajesh is a Senior IT Support Engineer at Oracle, specializing in IT operations, service management, and endpoint security. Holding Oracle Cloud Architect certifications and a Masters degree, he excels in technical troubleshooting, Disk Encryption, and MDM solutions. He has a proven track record of optimizing IT processes and enhancing user experiences.

Rajesh is adept at leadership and mentorship, with a focus on training technical teams and driving continuous improvement across IT support functions based on his experience leading engineers and managing complex escalations in previous roles.

He developed an automated reporting solution using Python to integrate data from Jira, JSM, and Oracle APEX.

Personality Overview

Assertive

Example Seeker

Curious

They are likely to ask many questions and look heavily for supporting information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

IT Service Management
His career is built on optimizing IT processes, providing SLA-driven support, and adhering to ITIL best practices to improve user experience.
Endpoint Security
Specializes in enterprise-level endpoint protection, with deep expertise in Disk Encryption solutions and Mobile Device Management (MDM).
Cloud Infrastructure
Holds multiple Oracle Cloud Infrastructure (OCI) certifications, including Architect Associate, demonstrating a strong command of cloud services.

Media Appearances

Rajesh has no verified media appearances

Work History

6-2014
Senior IT Support Engineer at Oracle
3-2010 - 6-2014
Senior IT Admin at KPMG India
3-2006 - 6-2008
Subject Matter Expert at Brigade Corporation

Education

2001 - 2004
Master's Degree from Nova PG College
1998 - 2001
Bachelor's Degree from Rajiv Gandhi Institue of Management Sciences (RIMS)

More Information

Social Presence :

Prographics :

Exp : 18 Location : Hyderabad, Telangana, India Job Level : Mid-senior Designation : Senior IT Support Engineer at Oracle
URL has been copied!

Insights For Selling To Rajesh

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Help them understand the risk aspect fully while inspiring confidence
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rajesh is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Rajesh

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Rajesh move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Rajesh take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Rajesh

Personality Compatibility


Other Oracle Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.