Rajesh Mittal

Evaluator
DISC Type : CDS

Director, Customer Success at Microsoft

New York City Metropolitan Area, United States

Overview

Rajesh is a customer success executive at Microsoft, specializing in generative AI and cloud services for regulated industries like insurance. With a background in organizational leadership from NYU Stern, he drives business transformation and manages significant client portfolios. People who have worked with him describe him as a diligent manager, thought leader, and top-notch technology leader.

Outside of his corporate role, Rajesh is deeply committed to youth empowerment in technology. He serves as an Ambassador and a judge for Code4Hope, a student-led nonprofit founded by his son. He actively contributes by giving presentations to high school students about data and AI, fostering the next generation of innovators.

He is an Ambassador for Code4Hope, a nonprofit founded by his son that empowers students to use technology to solve real-world challenges.

Personality Overview

Hard To Convince

Thorough Evaluator

Quality Focused

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Generative AI
His current role at Microsoft is focused on Generative AI, and he shares content about the latest advancements in AI performance and partnerships.
Cloud for Insurance
He is responsible for customer success and technology adoption for insurance customers, managing a $100M book of business in this regulated industry.
Youth Tech Education
Serves as an Ambassador and judge for Code4Hope, his son's nonprofit, and gives presentations to students on AI and data.

Media Appearances

Rajesh has no verified media appearances

Work History

9-2022
Director, Customer Success at Microsoft
4-2019 - 9-2022
Cloud Program Manager at Microsoft
1-2016 - 4-2019
Principal - Engagement Manager at SimCorp
4-2012 - 1-2016
Senior Consulting Manager at SimCorp

Education

Organizational Leadership from NYU Stern School of Business
Master’s Degree from University of North Carolina at Greensboro

More Information

Social Presence :

Prographics :

Exp : 13 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Director, Customer Success at Microsoft
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Insights For Selling To Rajesh

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rajesh is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Rajesh

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Rajesh move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Rajesh take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Rajesh

Personality Compatibility


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