Rajneesh Upadhyay
Enthusiast · DISC type iRajneesh Upadhyay is a Conversational AI Engineer at Capgemini with over three years of experience building enterprise-grade chatbots. A graduate of the Indian Institute of Information Technology, he specializes in using Google Dialogflow CX and GCP to enhance customer experience and automate support, significantly reducing operational costs for clients in banking.
His work developing end-to-end conversational AI systems has directly resulted in a 35% reduction in live agent workload for clients.
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They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.
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Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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