Rajneesh Upadhyay
Login to view DISC.Rajneesh Upadhyay is a Conversational AI Engineer at Capgemini with over three years of experience building enterprise-grade chatbots. A graduate of the Indian Institute of Information Technology, he specializes in using Google Dialogflow CX and GCP to enhance customer experience and automate support, significantly reducing operational costs for clients in banking.
His work developing end-to-end conversational AI systems has directly resulted in a 35% reduction in live agent workload for clients.
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