Raju Banothu in

Raju Banothu

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Senior Support Analyst at Tata Consultancy Services
📍 Hyderabad, Telangana, India

Raju Banothu is a Team Lead at Tata Consultancy Services, managing a global 12-member support team. His expertise spans customer service operations and L2/L3 production support for enterprise applications. He holds a Bachelor of Technology from Auroras Engineering college and has a background in mobile app development.

He is passionate about professional development, actively sharing insights on customer service skills with his network. Raju is currently exploring new career opportunities where he can apply his leadership and technical support experience, showing a strong drive for continued growth.

Unique fact: Raju has hands-on experience building Excel and Power BI dashboards to track incident metrics and service level agreements (SLAs).

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Experience
11 Years
Current Role
Senior Support Analyst
Job Level
Mid-senior
Location
Hyderabad, Telangana, India
Personality Overview

How Raju shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Raju cares about

Customer Service
He actively shares tips and his experience on developing skills in customer service operations, indicating a professional passion for the subject.
Team Leadership
Currently leads a 12-member global support team and is actively seeking new Team Lead roles, highlighting his focus on management and leadership.
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Career

Work history

8-2016
Senior Support Analyst
Tata Consultancy Services
10-2015 - 8-2016
Application Developer
TCS (formerly CMC Ltd)
2-2014 - 9-2015
Android Developer
CMC
Team Lead
Tata Consultancy Services
In the press

Media appearances

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Education
2012 - 2012
Bachelor of Technology
Auroras Engineering college
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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