Raquel Holanda

Examiner
DISC Type : cs

Chefe de atendimento ao cliente-Serviços financeiros at Assaí Atacadista

São Paulo, São Paulo, Brazil

Overview

Raquel Holanda is a financial services supervisor with extensive experience in the retail sector at companies like Assaí Atacadista and Carrefour. Her career is focused on developing high-performance teams and executing strategic plans to meet sales goals. She holds a certification in LGPD, Brazils data protection law.

Raquel is a proactive leader focused on team building and motivation. She frequently posts about new hiring opportunities for her team and celebrates their achievements through internal recognition programs.

She runs an employee recognition program called "Estrelas do Mês" (Stars of the Month) to reward top performers.

Personality Overview

Process Oriented

Unexpressive

Tough To Convince

Being observant comes to them naturally.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Team Development
Her experience is centered on developing people to create high-performance teams, reinforced by her active recruitment and team meeting posts.
Retail Financial Services
Her entire career has been in cards and financial services supervision within major retail groups like Assaí Atacadista, Carrefour, and GPA.
Sales Performance
Her role involves a strong focus on strategic planning to deliver on goals and results, ensuring the quality of product sales and customer service.

Media Appearances

Raquel has no verified media appearances

Work History

2-2024
Chefe de atendimento ao cliente-Serviços financeiros at Assaí Atacadista
3-2022 - 10-2023
Supervisor de Cartões e Serviços Financeiros. at Grupo Carrefour Brasil
4-2014 - 1-2022
Chefe de Atendimento- Serviços Financeiros at GPA

Education

Raquel has no verified education history

More Information

Social Presence :

Prographics :

Exp : 11 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Chefe de atendimento ao cliente-Serviços financeiros at Assaí Atacadista
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Insights For Selling To Raquel

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raquel is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Raquel

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Raquel move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Raquel take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Raquel

Personality Compatibility


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