Raquel Melo

Evaluator
DISC Type : CDS

Supply Chain Sales at SAP

São Paulo, São Paulo, Brazil

Overview

Raquel Melo is a Supply Chain Advisor at SAP with over 15 years of experience in technology, focusing on software sales and customer success. An engineer by training from UFSCar and CPIM certified, she supports clients in industries like mining, agribusiness, and oil & gas. Colleagues describe her as detailed-oriented, organized, and a great teammate.

As a speaker at technology events, Raquel frequently discusses digital transformation, integrated business planning, and artificial intelligence.

Personality Overview

Hard To Convince

Fast But Analytical

Thorough Evaluator

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Integrated Business Planning
She authors technical blog posts about SAP IBP for the SAP Community and frequently uses hashtags like #SAPIBPROCKS in her professional posts.
Digital Transformation
Her role involves supporting Latin American customers on their digital transformation journey and she is a featured speaker on the topic at technology events.
AI in Supply Chain
She actively participates in and promotes learning sessions on AI's new features and applications within supply chain management.

Media Appearances

Raquel has no verified media appearances

Work History

12-2019
Supply Chain Sales at SAP
1-2013 - 12-2019
Supply Chain Customer Success at SAP
1-2006 - 12-2012
Supply Chain | Manufacturing Consultant at SAP

Education

2002 - 2006
Engineer's degree from UFSCar - Alumni

More Information

Social Presence :

Prographics :

Exp : 19 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Supply Chain Sales at SAP
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Insights For Selling To Raquel

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raquel is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Raquel

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Raquel move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Raquel take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Raquel

Personality Compatibility


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