Regina Griffith, RCMP, CSM

Initiator
DISC Type : Di

Sr Project Manager, IT Systems at Masimo

Irvine, California, United States

Overview

Regina Griffith is a results-driven IT leader and Sr Project Manager at Masimo, specializing in IT service management (ITIL), resource management, and process improvement. Colleagues praise her as accountable, organized, and supportive, highlighting her ability to enhance customer experience and operational efficiency. She is a Certified ScrumMaster.

Regina is a people-focused leader who emphasizes teamwork and follows through on team-building activities. She is known for her supportive and welcoming approach, ensuring new members feel valued from day one.

She once sent a welcome basket to a new hire before their first day to make them feel part of the team.

Personality Overview

Conviction Driven

Impact-Oriented

Friendly Challenger

They respond well to objective pitches but also attach some value to relationships.  They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

IT Service Management
Possesses extensive experience leading global IT service desks and applying ITIL principles to improve service delivery and ensure regulatory compliance with SOX and FDA guidelines.
Agile Methodologies
As a Certified ScrumMaster who recently earned a certification in "AI & Agility, " she is committed to modern, efficient project delivery frameworks.
Resource Management
Directed a Project Management Office, overseeing project demand, governance, and resource allocation to optimize project delivery and align with strategic goals.

Media Appearances

Regina has no verified media appearances

Work History

10-2025
Sr Project Manager, IT Systems at Masimo
3-2025 - 10-2025
IT Operations Manager | Customer Operations Manager | Service Delivery Management at Operations & Service Delivery across Multiple Industries
3-2023 - 3-2025
Senior Manager, IT | Solutions Delivery Technical Training at Edwards Lifesciences
4-2016 - 3-2023
Manager, Resource Management | Senior Manager, IT PMO at Edwards Lifesciences
9-2004 - 4-2016
Supervisor | Manager, IT Help Desk at Edwards Lifesciences

Education

Education details unavailable from College of Lake County

More Information

Social Presence :

Prographics :

Exp : 27 Location : Irvine, California, United States Job Level : Middle Designation : Sr Project Manager, IT Systems at Masimo
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Insights For Selling To Regina

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Focus on the big picture and the strategic value of your product
  • Acknowledge their status and position during the conversation

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Regina is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Regina

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Regina move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Regina take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Regina

Personality Compatibility


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