Érica Laprovita in

Érica Laprovita

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Gerente de serviços at Lexmark
📍 Rio de Janeiro, Rio de Janeiro, Brazil

Érica Laprovita is a Services Manager with over a decade of management experience, specializing in contracts, operations, and outsourcing processes. With a postgraduate degree in Project Management, colleagues describe her as a dedicated, persuasive, and results-focused professional who excels in client-facing roles.

Based on her professional affiliations, she maintains a strong interest in the document technology sector. She also shows support for initiatives related to diversity, equity, and inclusion in the corporate environment.

She has deep expertise in managing complex outsourcing services for large-scale clients in the insurance industry.

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Experience
18 Years
Current Role
Gerente de serviços
Location
Rio de Janeiro, Rio de Janeiro, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Érica cares about

Outsourcing Management
Her career at Lexmark and Ricoh is centered on coordinating and managing all facets of outsourcing contracts, from logistics and finance to human resources.
Customer Relationships
Her roles consistently involve direct client interaction, understanding their business strategy, and ensuring service level agreements are met, particularly in the banking sector.
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Career

Work history

2-2018
Gerente de serviços
Lexmark
9-2016 - 1-2018
 Coordenadora de Contratos e Serviços
Ricoh Brasil
11-2013 - 8-2016
Coordenadora de Operações Outsourcing
Lexmark International doBrasil LTDA
6-2011 - 10-2013
Coordenadora de Projetos
Adecco Brasil
3-2007 - 5-2011
Coordenadora de Projetos
Rhealeza Informática
In the press

Media appearances

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Education
2012 - 2013
Pós Graduação
AVM Faculdade Integrada
2008 - 2010
Gestão de Tecnologia da Informação
Estácio
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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