Andrew U.

Wildcard
DISC Type : isc

Credit Risk & Collections Director at British Gas

Tattenhall, England, United Kingdom

Overview

Andrew is the Credit Risk & Collections Director at British Gas, with extensive experience in finance and customer operations within the utilities and telecom sectors. A CIMA-qualified professional, he holds a Bachelor of Arts from Northumbria University and has progressed through several senior roles at British Gas, including Head of Payments and Head of Commercial Finance.

He has a strong conviction that Revenue Protection Teams do more than prevent theft; he believes they save lives by ensuring the safety of energy supplies.

Personality Overview

ROI Driven

Curious But Skeptical

Requires Proof

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Revenue Protection
He passionately believes that revenue protection teams "save lives" by keeping energy supplies safe from theft and dangerous interference.
Credit & Collections
As the Credit Risk & Collections Director, this is his core professional focus, managing financial risk and customer operations for a major utility.
Commercial Strategy
He is actively involved in building his team's strategic capabilities, recently recruiting for a Commercial Strategy Manager in Business and Credit Services.

Media Appearances

Andrew has no verified media appearances

Work History

1-2022
Credit Risk & Collections Director at British Gas
1-2021 - 3-2022
Head of Payments and Collections at British Gas
5-2017 - 1-2021
Head Of Commercial Finance at British Gas
8-2012 - 6-2013
Head of Direct Trading at Phones4u
7-2010 - 8-2012
Commercial Finance Manager at Phones4u

Education

ACMA from CIMA
Bachelor of Arts (B.A.) from Northumbria University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Tattenhall, England, United Kingdom Job Level : Mid-senior Designation : Credit Risk & Collections Director at British Gas
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Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Andrew

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Andrew take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Andrew

Personality Compatibility


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