Ricardo Cabezaolias

Inquirer
DISC Type : cd

Head de Customer Experience at Rede Américas

São Bernardo do Campo, São Paulo, Brazil

Overview

Ricardo has no verified overview

Personality Overview

Upfront

Judgemental

Demanding

They care equally about the product and its potential impact.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Ricardo has no verified topics they care about

Media Appearances

Ricardo has no verified media appearances

Work History

4-2025
Head de Customer Experience at Rede Américas
6-2024 - 12-2025
Superintendente de Experiência do Cliente at Dasa
5-2021 - 6-2024
Superintendente de Negócios — Eficiência, Planejamento, Operações & Atendimento at Dasa
3-2020 - 5-2021
Gerente de Planejamento e Controle — Gestão de Saúde at Dasa
6-2012 - 3-2020
Gerente de Clientes e Operações at Atento Brasil

Education

2020 - 2020
Executive Education from University of Cambridge
2019 - 2020
Marketing e Mídias Digitais from FGV - Fundação Getulio Vargas

More Information

Social Presence :

Prographics :

Exp : 20 Location : São Bernardo do Campo, São Paulo, Brazil Job Level : N/A Designation : Head de Customer Experience at Rede Américas
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Insights For Selling To Ricardo

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Stress on the business value that your product offers
  • Highlight the competitive differentiation of your product

DONT's

  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ricardo is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Ricardo

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Ricardo move?

  • Their decision making speed is somewhere in the middle.
  • Can Ricardo take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Ricardo

Personality Compatibility


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