Ricardo Delgado Guajardo

Inquirer
DISC Type : cd

Quality Manager at Nidec Global Appliance

San Nicolás de Los Garza, Nuevo León, Mexico

Overview

Ricardo is a Quality and Continuous Improvement Manager with over 20 years of experience at multinational firms like Carrier and Nidec. A Six Sigma Black Belt with an MBA from EGADE Business School, he focuses on improving KPIs using Lean and DMAIC methodologies. Colleagues describe him as a responsible, strategic, and analytical leader.

He is a proponent of using the SIPOC methodology to improve processes by starting with the customer and working backward.

Personality Overview

ROI Conscious

Demanding

Upfront

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact.

Topics They Care About

Continuous Improvement
Champions methodologies like Kaizen, emphasizing the power of small, daily improvements to achieve significant operational and financial results in manufacturing.
Process Optimization
Focuses on identifying and resolving production bottlenecks and uses tools like SIPOC to enhance process flow by focusing on customer outputs first.
Operational Efficiency
His career centers on improving critical business KPIs by reducing waste, rework, and operational costs while boosting customer satisfaction.

Media Appearances

Ricardo has no verified media appearances

Work History

10-2024 - 7-2025
Quality Manager at Nidec Global Appliance
3-2024 - 8-2024
Practitioner (Continuous Improvement ) at Carrier México
4-2022 - 6-2024
Sr Quality Leader at Carrier México
10-2020 - 4-2022
Quality Leader at Carrier México
4-2016 - 12-2019
Quality Engineering Leader at Nidec, Global Appliance

Education

4-2021 - 11-2023
Master of Business Administration - MBA from EGADE Business School del Tecnológico de Monterrey
2017 - 2018
Maestría en administración from Universidad Tecmilenio

More Information

Social Presence :

Prographics :

Exp : 17 Location : San Nicolás de Los Garza, Nuevo León, Mexico Job Level : N/A Designation : Quality Manager at Nidec Global Appliance
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Insights For Selling To Ricardo

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Refer to testimonials from others in similar positions

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Refrain from asking too many questions
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ricardo is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Ricardo

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ricardo move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Ricardo take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Ricardo

Personality Compatibility


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