Ricardo G.
Login to view DISC.Ricardo is a Business Development Senior Manager at BMW Group with over 22 years of experience in the automotive industry, including roles at Hyundai and Toyota. He specializes in after-sales operations, process improvement, and enhancing customer satisfaction across dealer networks. He holds an engineering degree and an MBA from FGV.
He is a leader focused on motivating teams and creating memorable brand experiences, organizing incentive trips and exclusive events for high-performing partners. Ricardo also shows a professional interest in customer-centric brands outside of automotive, such as The Walt Disney Company, indicating an appreciation for strong brand loyalty.
Unique fact: Ricardo led the complete start-up of Hyundai Motors after-sales operations in Brazil, building the entire division from the ground up.
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