Ricardo G.
Critic · DISC type CRicardo is a Business Development Senior Manager at BMW Group with over 22 years of experience in the automotive industry, including roles at Hyundai and Toyota. He specializes in after-sales operations, process improvement, and enhancing customer satisfaction across dealer networks. He holds an engineering degree and an MBA from FGV.
He is a leader focused on motivating teams and creating memorable brand experiences, organizing incentive trips and exclusive events for high-performing partners. Ricardo also shows a professional interest in customer-centric brands outside of automotive, such as The Walt Disney Company, indicating an appreciation for strong brand loyalty.
Unique fact: Ricardo led the complete start-up of Hyundai Motors after-sales operations in Brazil, building the entire division from the ground up.
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They like to take decisions independently and do not seek others' support often. They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.
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Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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