Ricardo Gonçalves

Critic
DISC Type : C

Head of Center for Artificial Intelligence and Analytics at Fidelidade

Lisboa, Lisbon, Portugal

Overview

Ricardo Gonçalves is the Head of the Center for Artificial Intelligence & Analytics at Fidelidade, where he leads the development of innovative and award-winning AI solutions. With over 20 years of experience in analytics, he is a strategic leader focused on leveraging data for digital transformation. He holds a degree in Electrical and Computer Engineering from Instituto Superior Técnico.

Outside of his primary role, Ricardo is passionate about democratizing data knowledge and education. He serves as a guest professor for a post-graduate program in Artificial Intelligence for Management at ISCTE Executive Education, where he mentors students on the practical application of AI in business and enjoys sharing his experience as a speaker at industry events.

His team at Fidelidade developed the GAMA project, an award-winning AI solution for intelligent document processing and automation.

Personality Overview

Negotiator

Objective Thinker

Information Seeker

It is very likely that they will negotiate pricing or other important terms.  Unless the value is proven by data, they are unlikely to value fancy features. They enjoy working alone and do not rely on others very often.

Topics They Care About

AI in Insurance
Leads the AI & Analytics center at Fidelidade, developing award-winning solutions for the insurance sector, and speaks at industry events on the topic.
Data-driven Automation
His team's GAMA project focuses on using AI to automate document processing and workflows, showcasing his interest in operational efficiency through technology.
AI for Management
Teaches a post-graduate course at ISCTE Executive Education on applying artificial intelligence to business management, indicating a passion for practical AI strategy.

Media Appearances

DX Talk | Ricardo Gonçalves, Fidelidade. Featured in YouTube

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Um minuto com… Ricardo Gonçalves, Head of Center for Artificial Intelligence and Analytics da Fidelidade. Featured in Executive Digest (Sapo)

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Work History

8-2022
Head of Center for Artificial Intelligence and Analytics at Fidelidade
5-2021
Board Member at FID I&D (Company of FIDELIDADE Group -> Research, Development and Innovation)
9-2016 - 8-2022
Head of Center for Advanced Analytics at Fidelidade
1-2015 - 9-2016
Analytics & Big Data Manager at Altice Portugal
2-2014 - 12-2014
Head of Analytics & Big Data at Altice Labs

Education

Engenharia Electrotécnica e de Computadores from Instituto Superior Técnico

More Information

Social Presence :

Prographics :

Exp : 31 Location : Lisboa, Lisbon, Portugal Job Level : Mid-senior Designation : Head of Center for Artificial Intelligence and Analytics at Fidelidade
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Insights For Selling To Ricardo

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be formal and objective, they will appreciate it more
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ricardo is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Ricardo

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Ricardo move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Ricardo take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Ricardo

Personality Compatibility


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