Ricardo Guerra in

Ricardo Guerra

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CIO at Itaú Unibanco
📍 São Paulo, São Paulo, Brazil

Ricardo Guerra is the CIO of Itaú Unibanco, leading the banks digital transformation by focusing on generative AI, cloud adoption, and data-driven strategies. A graduate of Northwesterns Kellogg School of Management, he is recognized by Forbes as one of Brazils top CIOs for his work in creating innovative, customer-centric financial technology.

He is passionate about the role of technology in promoting financial well-being and autonomy for clients. He believes in fostering a strong culture of innovation, where technology and business teams collaborate closely to solve customer problems and create competitive advantages through hyper-personalized experiences.

Under his leadership, Itaú launched Pix transactions via WhatsApp, allowing millions of customers to make payments as easily as sending a message.

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Experience
11 Years
Current Role
CIO
Job Level
Leadership
Location
São Paulo, São Paulo, Brazil
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Priorities

Topics Ricardo cares about

Generative AI in Banking
He is actively implementing GenAI for enhancing customer experience, with over 250 use cases in development, and for improving internal efficiency by writing millions of lines of code.
Digital Transformation
He is a key figure in Itaú Unibanco's journey to modernize its legacy systems and move towards a flexible, 100% cloud-based architecture to increase agility.
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Career

Work history

2-2016
CIO
Itaú Unibanco
6-2015 - 1-2016
Executive Director - Retail Systems and Architecture
Itaú Unibanco
6-2014 - 5-2015
Executive Director - Channels, Architecture and Data
Itaú Unibanco
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Media appearances

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Education
2000 - 2002
Master of Business Administration (MBA)
Northwestern University - Kellogg School of Management
1993 - 1998
Bachelor of Business Administration (B.B.A.)
School of Economics, Business and Accounting at the University of São Paulo
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Behavioral profile

DISC profile (public)

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