Ricardo Souza
Login to view DISC.Ricardo Souza is an experienced Customer Service Manager with American Airlines, currently based at Galeão Airport in Rio de Janeiro. A graduate in Turismologo, his career is marked by operational excellence, having previously managed the entire airline operation at Manaus airport, both above and below the wings.
His professional focus is on elevating customer experience and operational efficiency. His leadership has garnered significant recognition, including company-wide awards for exceeding goals in customer satisfaction, on-time departures, and overall service quality, demonstrating a deep commitment to his field.
He successfully led the American Airlines Manaus station to become one of the top 3 best operations among 126 international stations.
Read the full overview →How Ricardo shows up
Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Topics Ricardo cares about
Work history
Media appearances
DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
Other American Airlines Employees
Explore more public profiles from related professionals.
More profiles
Discover additional public profiles from our index.
Search more profiles
Looking for someone else? Search here for anyone.