Richa Kaushal,CCS

Pioneer
DISC Type : dis

Senior Manager at FedEx Express

Canada

Overview

Richa is a Senior Manager at FedEx Express Canada with specialized certifications in Customs and Dangerous Goods. Her career began in Biomedical Engineering before she transitioned into operations and logistics management, holding various roles at Quest Diagnostics. People who have worked with her describe her as confident, hardworking, industrious, and having a great zeal to learn.

Outside of her professional role, Richa is focused on personal and professional growth, having completed an Executive Presence Coaching Program. She is actively involved in community service, participating in initiatives like helping the Grande Prairie FriendshipCentre during the holidays. She maintains a strong belief in the power of faith, determination, and maintaining a positive mindset.

Unique fact: She holds a Bachelor of Engineering degree in Biomedical Engineering and was a top ten rank holder at her university.

Personality Overview

Driven But Considerate

Dynamic But Sincere

Decisive But Friendly

They have the unique ability to win both love and respect from their team (or outsiders)  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Topics They Care About

Employee Engagement
Celebrates workplace milestones and positive employee survey scores, emphasizing the company's People-Service-Profit philosophy to foster a positive work environment.
Leadership Development
A graduate of FedEx's internal MBA-level leadership program and recently completed an Executive Presence Coaching Program from the Moxie Institute to enhance her skills.
Community Service
Actively gives back to the community through FedEx Cares, such as volunteering to help those in need at the Grande Prairie FriendshipCentre.

Media Appearances

Richa has no verified media appearances

Work History

4-2024
Senior Manager at FedEx Express
8-2023 - 5-2024
Senior Manager at FedEx Ground
5-2021 - 8-2023
P & D Manager at FedEx Ground
12-2019 - 4-2021
Asst. Operations Manager at FedEx Express Canada
9-2018
Canadian Certified Customs Specialist at CSCB - Canadian Society of Customs Brokers

Education

2020 - 2020
Management from University of Toronto School of Continuing Studies
2004 - 2008
BE from Maharshi Dayanand University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Canada Job Level : Middle Designation : Senior Manager at FedEx Express
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Insights For Selling To Richa

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Ask them for a lunch or coffee once some rapport has been established
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richa is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Richa

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Richa move?

  • They are generally fast movers and can take quick decisions
  • Can Richa take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Richa

Personality Compatibility


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