Richard Arthur in

Richard Arthur

Supporter · DISC type s
Director of Service Operations at Beckwood Press Company
📍 St Louis, Missouri, United States

Richard is a customer experience and service operations executive, currently serving as the Director of Service Operations at Beckwood Press Company. With a background from Maryville University, his colleagues describe him as highly motivated, influential, and intelligent, excelling in creating business solutions and leading teams effectively.

Outside of his professional roles, Richard is a team-oriented individual who is excited by the prospect of building and growing with his colleagues. He publicly shares heartfelt sentiments about his family, indicating they are a significant part of his life.

He is currently focused on building a best-in-class service organization at Beckwood.

Read the full overview →
Experience
15 Years
Current Role
Director of Service Operations
Job Level
Mid-senior
Location
St Louis, Missouri, United States
Personality Overview

How Richard shows up

Procedural
Calm
Risk-averse

They prefer to follow rules and procedures. Their decisions are defined by the possible value that they can bring to the organization.
 They are unlikely to become strong champions as they don't prefer pushing other people.

Priorities

Topics Richard cares about

Customer Experience
His career history, particularly at Duke Manufacturing, shows a long-term focus on leading customer experience, care, and commercial operations to drive mutual growth.
Service Operations
This is the focus of his current role at Beckwood Press Company, where he is actively building a new service organization.
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Career

Work history

12-2024
Director of Service Operations
Beckwood Press Company
9-2022 - 12-2024
Director, Customer Experience & Commercial Operations
Duke Manufacturing Co.
2-2016 - 12-2024
Director of Customer Care and Commercial Systems
Duke Manufacturing Co.
10-2012 - 2-2016
Director of Marketing and Customer Solutions
Duke Manufacturing Co.
3-2006 - 8-2008
Senior Account Supervisor
Direct Impact
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2000 - 2002
Bachelor of Arts (BA)
Maryville University of Saint Louis
Associate of Arts (A.A.)
St. Louis Community College
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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