Richard Balcarran

Enthusiast
DISC Type : i

Engineering and Development Senior Manager at Verizon

New York, New York, United States

Overview

Richard is a fleet engineering leader with 14+ years of experience managing complex fleets of over 20, 000 vehicles. He specializes in creating data-driven maintenance programs to enhance safety and reduce ownership costs. He holds a Bachelor of Engineering from The City College of New York.

His recent professional journey has involved navigating a significant corporate restructuring, and he has shared insights on managing such transitions. He shows a strong concern for employee welfare, particularly regarding the impact of job loss on healthcare benefits for former colleagues.

Unique fact: Early in his career, Richard created satellite component models and analyzed flight readiness data for NASA projects.

Personality Overview

Amiable & Agreeable

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Fleet Optimization
Has over 14 years of experience managing large-scale fleets with a focus on improving safety, reliability, and operational efficiency while reducing total cost of ownership.
Data-Driven Maintenance
He specializes in building data-driven preventative maintenance programs and developed a dashboard to shift the enterprise from time-based to utilization-based scheduling.
Career Transitions
After a long tenure at Verizon, he was recently impacted by a mass layoff and has posted about navigating the professional and emotional challenges of this shift.

Media Appearances

Richard has no verified media appearances

Work History

Engineering and Development Senior Manager at Verizon
Fleet Operations Manager at Verizon
Technician at Verizon
Owner at ABR Service Station
Messenger at Johns Hopkins University / APL / NASA

Education

2010 - 2012
Master of Business Administration from Liberty University
1999 - 2005
Bachelor of Engineering (B.E.) from The City College of New York

More Information

Social Presence :

Prographics :

Exp : N/A Location : New York, New York, United States Job Level : Middle Designation : Engineering and Development Senior Manager at Verizon
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Richard

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Richard take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Richard

Personality Compatibility


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