Richard Hurst

Critic
DISC Type : C

IT Manager, MIS Helpdesk at HealthStream

Murfreesboro, Tennessee, United States

Overview

Richard has no verified overview

Personality Overview

Critic

Information Seeker

Precise

They enjoy working alone and do not rely on others very often.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Richard has no verified topics they care about

Media Appearances

Richard has no verified media appearances

Work History

3-2024
IT Manager, MIS Helpdesk at HealthStream
8-2023 - 2-2024
Systems Administrator at HealthStream
10-2021 - 7-2023
End-User Computer Engineer at HealthStream
6-2015 - 10-2021
IT Manager & Technician at BREN Inc.
6-2014 - 5-2015
Tier 2 Technical Support at Apple

Education

1993 - 1994
Print Journalism from Defense Information School, Fort Benjamin Harrison, IN
1992 - 1993
Education details unavailable from Alvin C. York Institute, Jamestown Tn.

More Information

Social Presence :

Prographics :

Exp : 14 Location : Murfreesboro, Tennessee, United States Job Level : Middle Designation : IT Manager, MIS Helpdesk at HealthStream
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be formal and objective, they will appreciate it more
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Richard

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Richard take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Richard

Personality Compatibility


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