Richard Langen

Enthusiast
DISC Type : i

Microsoft D365 Senior Business Development Manager at Ludia Consulting

Edgewood, New Mexico, United States

Overview

Richard is a Senior Business Development Manager at Ludia Consulting, specializing in Microsoft D365. With a background as a Pre-Sales Engineer and Product Manager for systems like Dynamics AX and Infor M3, he has extensive enterprise software experience. Colleagues describe him as logical, clear, and a seasoned implementer skilled at simplifying complex concepts.

He is consistently praised for his excellent ability to grasp, demonstrate, and implement complex solutions in a straightforward and logical manner.

Personality Overview

Consensus Focused

Optimistic

Amiable & Agreeable

They agree with others often, so exercise caution when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

AI's Business Impact
His posts frequently analyze AI's role in driving revenue, transforming contact centers, and shifting boardroom metrics beyond simple topline numbers.
Unified Data Platforms
He believes that to unlock the value of AI and achieve goals like predictive service, companies must first break down data silos with integrated platforms.
Pragmatic Digital Transformation
He focuses on how business leaders are now adopting technology out of necessity, emphasizing that transformation starts with solving real-world operational needs.

Media Appearances

Richard has no verified media appearances

Work History

1-2025
Microsoft D365 Senior Business Development Manager at Ludia Consulting
12-2015 - 1-2025
Dynamics AX Pre-Sales Engineer at RSM US LLP
9-2013 - 12-2015
Solution Consultant at Junction Solutions
3-2013 - 9-2013
M3 Product Manager for North America at Infor
9-2011 - 9-2013
PreSales Consultant at Infor

Education

Richard has no verified education history

More Information

Social Presence :

Prographics :

Exp : 32 Location : Edgewood, New Mexico, United States Job Level : Middle Designation : Microsoft D365 Senior Business Development Manager at Ludia Consulting
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Richard

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Richard move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Richard take some risk or not?

  • They can take some low-probability risks if needed.

You And Richard

Personality Compatibility


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