Richard McGrattan

Enthusiast
DISC Type : i

Group Portfolio and Change Director at Connells Group

Luton, England, United Kingdom

Overview

Richard has no verified overview

Personality Overview

Amiable & Agreeable

Optimistic

Non-Confrontational

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Richard has no verified topics they care about

Media Appearances

Richard has no verified media appearances

Work History

4-2025
Group Portfolio and Change Director at Connells Group
10-2021 - 4-2025
Group Head of Technology Delivery at Connells Group
1-2021 - 10-2021
Technology Director - Northern Region at TUI
3-2019 - 12-2020
Head Of Portfolio Management - Sales & Content at TUI
10-2017 - 2-2019
IT Portfolio Manager at TUI

Education

2004 - 2011
Bachelor of Science (BSc) from The Open University
1999 - 2001
Business studies from Luton Sixth Form College

More Information

Social Presence :

Prographics :

Exp : 22 Location : Luton, England, United Kingdom Job Level : Mid-senior Designation : Group Portfolio and Change Director at Connells Group
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Invite them for a lunch or a drink/coffee
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Richard

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Richard take some risk or not?

  • They can take some low-probability risks if needed.

You And Richard

Personality Compatibility


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