Richard (Scott) Susanin

Energizer
DISC Type : I

Chief of Staff, Customer Success at Augmedix

Lebanon, New Hampshire, United States

Overview

Richard has no verified overview

Personality Overview

Informal

Imaginative

Enthusiastic

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are friendly, approachable and love to make new connections. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Richard has no verified topics they care about

Media Appearances

Richard has no verified media appearances

Work History

10-2024
Chief of Staff, Customer Success at Augmedix
3-2023 - 10-2024
Customer Success Manager at Augmedix
6-2021 - 4-2023
Implementation Consultant at Augmedix
6-2019 - 6-2021
Implementation Specialist at MRO
9-2018 - 6-2021
Support Analyst at RSI Logistics, Inc.

Education

2012 - 2017
Bachelor of Arts - BA from Penn State University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Lebanon, New Hampshire, United States Job Level : N/A Designation : Chief of Staff, Customer Success at Augmedix
URL has been copied!

Insights For Selling To Richard (Scott)

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Invite them for a lunch or a drink/coffee
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard (Scott) is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Richard (Scott)

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Richard (Scott) move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Richard (Scott) take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Richard (Scott)

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.